Privacy Policy
Effective Date: August 5, 2026
Welcome to Philaimpex Collectibles ("Philaimpex", "we", "our", or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase products from us.
By using our website, you agree to the terms of this Privacy Policy.
1Company Information
2Information We Collect
We may collect the following information:
Personal Information
- Full Name
- Email Address
- Mobile Number
- Shipping Address
- Billing Address
- Company Name (if applicable)
Order Information
- Purchased Products
- Order History
- Payment Status
- Delivery Details
Technical Information
- IP Address
- Browser Type
- Device Information
- Operating System
- Cookies
- Website Usage Information
3How We Use Your Information
We use your information to:
- Process and deliver orders
- Provide customer support
- Verify transactions
- Send order confirmations
- Improve our website and services
- Prevent fraud and unauthorized activities
- Send promotional offers (only if you choose to receive them)
- Comply with legal obligations
4Payment Information
We do not store your debit card, credit card, UPI PIN, or banking passwords.
Payments are securely processed through trusted third-party payment gateways such as:
- Razorpay
- PayU
- PhonePe
- Google Pay
- PayPal
- Other secure payment providers
Your payment information is encrypted and handled according to industry security standards.
5Cookies
We use cookies to:
- Remember your preferences
- Improve website performance
- Analyze website traffic
- Provide personalized shopping experiences
You can disable cookies through your browser settings, although some website features may not function properly.
6Sharing of Information
We do not sell or rent your personal information.
We may share information only with trusted partners, including:
- Courier and logistics providers
- Payment gateway providers
- Marketing service providers
- Government authorities when required by law
7Data Security
We implement reasonable administrative, technical, and physical safeguards to help protect your personal information. While we strive to secure your data, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.
8Marketing Communications
With your consent, we may send:
- Promotional offers
- Product updates
- Festival discounts
- New arrivals
- Newsletters
You can unsubscribe at any time using the unsubscribe link in our emails or by contacting us.
9Third-Party Services
Our website may contain links to third-party websites, including:
- YouTube
- Payment Gateway Providers
We are not responsible for the privacy practices of third-party websites.
10Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children.
11Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw marketing consent
- Request a copy of your data
To exercise these rights, please contact us using the details below.
12Order Records
For business and legal purposes, we may retain records of your orders, invoices, communications, and transaction history for a reasonable period or as required by law.
13Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated Effective Date. Continued use of our website after changes are posted constitutes acceptance of the revised policy.
14Contact Us
15Consent
By accessing or using the Philaimpex Collectibles website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.